Secure Patient Messaging

Easily streamline clinic workflows with a secure communication platform and boost patient engagement, all while keeping patient data secure.

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    Send and receive secure attachments

    Share sensitive documents like test results, treatment plans, etc. and allow patients to send you attachments like eForms all from one secure, convenient location.

      Control patient access

      Decide whether to enable one-way communication (physician to patient), or bi-directional communication, allowing patients to initiate & respond to conversations.

        Gain visibility on the status of time-sensitive communications

        Set the system to notify you when a patient opens a time-sensitive communication, or if a patient has not opened the communication by a specified date. For more urgent matters, patients can be automatically requested to respond to a message by setting a customizable “deadline”.

          Centralize and streamline clinical communications

          Create individual or shared inboxes. Assign conversation to a specific user or workgroup when triaging inquiries or responding to patients. You can also include comments as part of the assigning process.

            Keep your patient charts updated

            With Pomelo Platform’s EMR/EHR/PMS integration, patient charts can be updated to include a transcript of the conversation automatically, without any manual involvement by staff.

            Over 4 million conversations have been initiated by Canadian patients and healthcare providers through Pomelo’s PHIPA compliant secure messaging platform.

            Get a taste of the Pomelo experience!

            • Get pricing information
            • Learn how we can simplify your practice
            • Get all of your questions answered
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