Appointment Reminders | Pomelo Health

Send automated reminders by SMS, email or voice message

Combine email, voice message and SMS notification methods. Set multiple reminders per appointment type. Include start-time, location details and even special instructions in the reminder content. Reminders can be customized on a clinic-wide, schedule-specific, appointment-specific and patient-specific basis.

Include important notices and clinic updates in the reminder message

Customize content to include clear information on procedures, safety measures, and whatever else your patients might need to know, prior to their arrival in the clinic.

Add an extra layer of assurance through patient confirmation

Leverage reminders as an opportunity to ask patients to confirm their appointment and track whether or not a reminder has been opened or viewed.

EMR Integration

Make sure the appointment status is automatically updated within your EMR, once your patients confirm their availability.

Decrease your practice no-show rate by up to 60% and stop losing revenue over missed appointments.

Over 4,8 million automated reminders have been sent to Canadian patients through the Pomelo Platform.
An average of 257 000 reminders are sent to Canadian patients through the Pomelo Platform every month.

Patient Experience vs. Patient Engagement

Automated Appointment Reminders

Send automated reminders by SMS, email or voice message

Include important notices and clinic updates in the reminder message

Add an extra layer of assurance through patient confirmation

EMR Integration

Decrease your practice no-show rate by up to 60% and stop losing revenue over missed appointments.

Get a taste of the Pomelo experience!