A fresh approach to patient engagement.

A centralized point of access for a better patient experience.

Patient Engagement Software by Pomelo Health Canada

Simplifying every touchpoint of the patient journey with a patient portal.

Online Booking

Allow patients to book appointments for themselves online and save valuable staff-time. 

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Appointment Reminders

Make sure your patients know exactly when & where to show up. 

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Mobile Patient Check-in

Keep everyone safe & socially distanced by allowing patients to check-in directly from their mobile device. 

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Secure Messaging

Eliminate the need for time-consuming phone calls while still being there for your patients. 

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Telemedicine Platform

Provide superior care through secure, compliant video appointments. 

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Ensure every patient in your database is kept up to date of important clinic communications. 

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Digitize forms so patients can fill them out in the comfort of their own homes, using their own device.

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Patient Queue Management

Increase patient satisfaction by 80% with a simplified & more transparent queue management. 

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Simply the freshest healthcare experience.

For providers


Reduction in cost


Increase in productivity


Reduction in no-shows

For patients


Increase in patient satisfaction 


Reduction of time spent in clinic

Pomelo Health integrates with the leading EMR's

Telus Health solutions
Med Access EMR
Medesync EMR
PS Suite EMR
Kinlogix EMR
Softinfo medisolution
Accuro EMR

Here’s what our clients say about us

Helena B.

Medical Trust Clinic

“Our staff can concentrate on other important tasks. Patients are not concerned anymore about the waiting time. They enjoy having access to their status in real-time. It took a minute to understand how the system works, I don't see how it could be better!"
Helena B.

Medical Trust Clinic

“I can now see which of my locations is overstaffed or understaffed and fix it right away. It helps me manage my ressources and organize my schedules in advance so we know where to send our directors or extra staff proactively.”
Brian Chao

Chief of Performance Excellence,
Exer Urgent Care

Dr. Johann Van Eeden

Bayswater Medical Clinic

"The stability of the platform and customer service really sealed the deal for me."
Dr. Johann Van Eeden

Bayswater Medical Clinic

Get a taste of the Pomelo Experience!

Find out how we can help you streamline clinic workflows while improving patient experience.